Frequently asked questions
We are happy to answer all your questions. If you cannot find what you are looking for, just get in touch.
Check-in is from 15:00 and check-out by 10:00.
Yes, if current occupancy allows. Early check-in is possible from 11:00 and late check-out until 19:00 at the latest. The service costs €10 for every hour started. An earlier arrival or later departure always depends on prior agreement.
We have lived in Gerlachov for more than 20 years, so we are happy to recommend our favourite hiking routes, trips and restaurants. We will share tips that mostly only locals know.
You book directly in our booking system. Choose your dates and number of guests, see the price and complete the booking including payment online. The availability calendar is always up to date.
Gerlachov is not a busy tourist centre, but it offers peaceful walks with unique views of the High Tatras panorama. Runners will love it too. The Gerlachov lookout tower is just 5 minutes on foot and in winter the forests behind the village become a popular spot for cross-country skiing.
Although we love pets, unfortunately we cannot accommodate them. Thank you for understanding.
Two parking spaces are in front of the owner's house on the street, one behind a lockable gate. Parking is free.
The price of the stay is for the whole holiday house, not per person.
The holiday house is for staying guests only. For this reason parties and gatherings with non-staying visitors are not possible. Please also respect quiet hours from 22:00 to 6:00.
If you cancel more than 30 days before arrival, we refund 100 % of the amount paid. If you cancel 14 to 30 days before arrival, we refund 50 % of the price. If you cancel less than 14 days before arrival, the amount paid is non-refundable.
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Write to us and we will reply within four hours. You do not have to be booking, questions are welcome on their own.
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