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Privacy Policy

We process only the personal data necessary to handle your booking.

01Who processes your data

The website is operated by TatraGardenSoul s.r.o., Mlynská 40/19 no. 538, 059 42 Gerlachov, Company ID 56 766 866. You will find our contact details in the Contact section. We are also at your disposal for any questions about the protection of your data.

02What data we process and why

Bookings and payments run in the Rentalls system. We process customers' identification, contact and payment data and the chosen dates in line with the law in order to perform the contract. Providing this data is necessary to complete a booking. If you contact us through the web form, your name, e-mail and message are used only to handle your request.

03Traffic measurement

If you agree in the cookie bar, we measure website traffic with Google Analytics and user experience with Microsoft Clarity. The data is statistical and helps us improve the website. Without your consent these tools do not start and you can withdraw consent at any time via the Cookies link in the footer.

04How long we keep data

We keep booking data as required by tax and accounting law. Messages received through the contact form are deleted within six months of receipt at the latest.

05Who we share data with

Bookings and payments are handled by our partner Rentalls, the provider of the booking system. We use the Brevo platform to send e-mail notifications and communication. Traffic measurement is provided by Google (Google Analytics) and Microsoft (Clarity), only with your consent. The website runs on secure servers of a web hosting provider. We never sell your personal data to third parties or trade with it.

06Your rights

We aim for full transparency in processing your personal data. You can ask us at any time what data we hold and request its correction, erasure, portability or restriction of processing. Send your requests in writing or by e-mail. If you have doubts about how we handle your data, you have the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic.

Last updated: 26 October 2026

TatraGarden Soul

Privacy Policy | TatraGarden Soul